Conditions

General terms and conditions

1. Scope

The following Terms and Conditions apply to all orders placed via our online

shop.

These Terms also apply to businesses for future commercial relations without the

need for any formal expression thereof. Unless expressly approved by us to the

contrary, we cannot accept the contractual validity of any conflicting or

complementary general terms and conditions used by any business.

2. Contractual partner, formation of contract

The contract is concluded with Gentges & Scheit GbR.

By placing the products in the online shop, we make a binding offer on our part

to enter into a contract regarding those items. You may place our products in

the shopping basket without obligation and amend your entries at any time prior

to submitting your binding order by using the correction facilities that are

provided for this purpose and explained during the ordering process. The

contract is formed by clicking on the order button which indicates your

acceptance of our offer concerning the goods contained in the shopping basket.

Once you have sent your order you will immediately receive a confirmation via

e-mail.

3. Contract language, saving of the contract text

The language available for contract formation is German.

We save the text of the contract and forward the order data and our Terms and

Conditions to you on a durable medium. You may also view the text of the

contract in our customer login area.

4. Delivery conditions

Delivery costs are added to the product prices as displayed. Delivery charges

are explained within individual product offers.

You are entitled to collect your order from Gentges & Scheit GbR, Cantianstraße

11, 10437 Berlin, Deutschland during the following hours of business: Mo-Fr

10-18 Uhr

We do not deliver to packing stations.

5. Payment

The following payment methods are basically available in our online shop.

Credit Card

With the submission of the order, you provide your credit card details. After

your identification as the legal cardholder, the payment transaction is

automatically carried out and charged to your card.

PayPal Plus

Within the context of the PayPal Plus payment service, we offer you various

payment methods as PayPal services. You will be forwarded to PayPal's online

website. You may enter your payment details there and confirm the use of your

data by PayPal and the payment instructions to PayPal.

If you have selected the PayPal payment option, in order to pay the invoice

amount, you must be registered there or register first and identify yourself

with your access data. The payment transaction will be carried out automatically

by PayPal directly after confirmation of the payment instructions. You will

receive additional information during the ordering process.

If you have selected the credit card payment option, in order to pay the invoice

amount, you do not need to be registered with PayPal. The payment transaction

will be carried out by your credit card company upon request by PayPal and

debited to your card, directly after confirmation of the payment instructions

and after your identification as the legal cardholder. You will receive

additional information during the ordering process.

If you have selected the direct debit payment option, in order to pay the

invoice amount, you do not need to be registered with PayPal. With the

confirmation of the payment instructions, you are granting PayPal a direct debit

mandate. PayPal will inform you separately about the date of the account debit

in an advance notification (pre-notification). With the submission of the direct

debit directly after confirmation of the payment instructions, PayPal will

request its bank to initiate the payment transaction. The payment transaction is

automatically carried out and your account is debited. You will receive

additional information during the ordering process.

Amazon Pay

During the ordering process you will be forwarded to the online provider

Amazon's website before completing the ordering process in our online shop. In

order to process the ordering process via Amazon and pay the invoice amount, you

must be registered there or register first and identify yourself with your

access data. There, you may confirm the delivery address and payment method

stored with Amazon and confirm the use of your data by Amazon and the payment

instructions to us. After this, you will be returned to our online shop, where

you may complete the ordering process. Directly after the order, we request

Amazon to initiate the payment transaction. The payment transaction is carried

out automatically by Amazon. You will receive additional information during the

ordering process.

6. Right to cancel

Consumers are entitled to the statutory right to cancel, as described in the

instructions on the right to cancel. Businesses are not granted any voluntary

right to cancel.

7. Retention of title

The goods shall remain our property until full payment is made.

For businesses, the following applies additionally: We reserve ownership of the

goods until complete settlement of all claims arising from a current business

relationship. You may resell reserved goods in ordinary business operations; you

shall assign any claims arising from this resale – irrespective of connecting or

mixing of the reserved goods with a new item - in the amount of the invoice

amount to us in advance, and we accept this assignment. You remain authorised to

collect the claims; however, we may likewise collect the claims ourselves,

should you fail to fulfil your payment obligations.

8. Damage during delivery

For consumer the following applies: If the goods are delivered with obvious

damage caused during delivery, please report the defect to the carrier and

notify us without delay. Failure to make a complaint or to make contact does not

in any way affect your legal rights or the enforcement of such rights, notably

your warranty rights. However, in doing so you help us to assert our own claims

against the carrier or transport insurer.

Applicable to businesses: The risks of accidental loss or deterioration of the

goods will transfer to you once we have submitted the item to the haulier,

carrier or other contractor for forwarding to the defined person or

establishment. "Kaufleute" as defined by the German Commercial Code (HGB) are

subject to the inspection and notification requirements set out in § 377 HGB:

The purchaser must examine the goods immediately after their delivery by the

vendor, as far as this is practicable in the ordinary course of business, and

upon the discovery of any defect must immediately give notice thereof to the

vendor. Should you fail to comply with the instructions set out therein; the

goods will be deemed to have been approved unless the defect was not detectable

on inspection. This shall not apply if a given defect has been concealed by us

deceitfully.

9. Warranty and guarantees

We are under a legal duty to supply products that are in conformity with this

contract.

For consumers, statutory warranty rights governed by the law of the country

where the consumer has his habitual residence apply. Information on any

additional guarantees and their precise conditions that may apply can be found

next to the product and on specific information pages in the shop, if

applicable. Complaints can be submitted by consumers and businesses to our

contact details given in the supplier identification.

When you exercise your warranty rights and we deem it necessary to receive the

goods back in order to examine your complaint, you must send back the goods at

our cost to the address given above. We are committed to respond to any

complaint immediately, but no later than within 14 days of its submission.

10. Liability

We shall in any case be liable without limitation for claims due to damages that

have been caused by us, our legal representatives or legal agents

• for injury to life, limb or health

• for deliberate or grossly negligent breach of duty

• for guarantee commitments, where agreed

• towards consumer.

Except these cases, our civil law liability is limited to the foreseeable and

direct damages at the time of contract conclusion.

11. Code of conduct

We have submitted to the following codes of conduct:

- Trusted Shops Qualitätskriterien

- //www.trustedshops.com/tsdocument/TS_QUALITY_CRITERIA_de.pdf

12. Online dispute resolution

The European Commission provides a platform for online dispute resolutions (ODR)

which can be accessed at https://ec.europa.eu/consumers/odr/

[https://ec.europa.eu/consumers/odr/]. We are ready to participate in

extra-judicial dispute settlement proceedings before a consumer dispute

resolution body.

13. Final provisions

If you are a business, German law applies, to the exclusion of the UN Sales

Convention.

AGB [https://shop.trustedshops.com/de/rechtstexte/] erstellt mit dem Trusted

Shops [https://shop.trustedshops.com/de/] Rechtstexter in Kooperation mit

FÖHLISCH Rechtsanwälte [https://foehlisch.com].